Answer:
After your organization's graphic emailLetterhead(s) are designed an installation file is created with all of the specific user signature information and settings that your organization has requested. This installation file is emailed to your organization or downloaded from our servers. The installation file is installed on the user's computer(s) and the software will now be available with in Outlook for that user.
Graphic emailLetterhead technology does not get blocked by spam filters, due to two reasons: because of our unique url technology and the fact that this is one-to-one email based, with templates designed with clean html email coding. However, in very rare cases this may happen, due to improper wording used within the graphic emailLetterhead's campaign window or pre-canned messages created through the GELedit system. To correct this you can ensure you do not use wording/phrases such as free, buy now, viagara, basically 'spammy' wording. You can also still implement a read receipt within Outlook as you normally would, so if it is an important email you will notified if your recipient did in fact read it. FYI even if you did not use graphic emailLetterhead and sent an Outlook email with the phrase 'Buy Now', the chances are that too would get blocked - so bottom line graphic emailLetterhead flows through spam filters the same as no graphic emailLetterhead emails.
Yes, graphic emailLetterhead templates can be designed so that they are viewable/readable on Blackberrys and IPhones. Please note: If a mobile device is not capable of displaying html emails, recipients will still see the text content of the email and when they do view it on their html email capable software on their laptop or desktop they will then see the graphics as well.
Graphic emailLetterheads can be designed with minimal images or even non at all, so that even if images are not displayed in the recipient's email they will still see all relevant text, strategic marketing links and 'campaign window' information. If the design of the graphic emailLetterhead does have images and the recipient blocks the display of images, then a 'image replacement icon/text will display (how this is handled is different for each email software), however how graphic emailLetterheads are designed the email will still have a graphical look and display all SMLs, 'campaign window' information and email message text - in the cases where this happens it means that for example that your logo my not be displayed (because it is an image), until the recipient 'clicks view images' in Outlook or their applicable email software.
No. - Graphic emailLetterheads are designed to be 'light weight' and use streaming graphics from our servers when images are used (the images are not embedded in the email), therefore graphic emailLetterheads are not noticeable different in 'size' to that of regular html emails.
GEL works with all version of Outlook except for Outlook Express.